Contact
A problem with a download, or a video that isn't reaching you? Write to us.
If a video won’t download, the file doesn’t reach your phone, or anything on the site isn’t working, send us an email and we will look into it.
To help us fix it faster, include:
- the TikTok link you pasted,
- your device and browser (for example iPhone and Safari),
- what you saw on the screen.
Or write to tiktokdowonline@gmail.com from any mail app.
Rights holders can use our DMCA page. Before you write, the troubleshooting guide may already have the answer.